Tiebreak Solutions is focused on providing advanced technological solutions for brokerages and financial institutions around the globe. We strive to build an easy yet powerful trading experience using desktops, web browsers, smartphones, and tablets, while reliably processing over a billion transactions annually.

The project:

We are developing a custom CRM system. The system uses advanced design patterns such as DDD and Event Sourcing

Key aspects of our custom CRM

• Integrate and Extend VoIP Systemsh
• Seamlessly integrate Voice over Internet Protocol (VoIP) functionalities into our CRM system
• Enhance customer interactions by enabling voice communication capabilities directly within the platform
• Plan and execute further integrations to automate processes and explore the potential of including Large Language Models (LLM) to optimize workflows.
• Rewrite and Modernize the UI
• Transition the existing user interface from Ext.js to Next.js, ensuring a modern, responsive, and user-friendly experience
• Collaborate with the design team to implement best UI/UX practices
• Leverage AWS Services
• Utilize a variety of AWS services to build and maintain our infrastructure, ensuring reliability, scalability, and security
• Implement cloud-native solutions to enhance our platform’s capabilities.
• CI/CD Pipeline
• Develop and maintain Continuous Integration/Continuous Deployment (CI/CD) pipeline to ensure smooth and efficient delivery of code
• Automate testing and deployment processes to improve development workflows
• As well, there will be a possibility to contribute to side projects
• Participate in smaller side projects using .NET 6 and Python, adding variety and depth to your role
• Collaborate with different teams to deliver high-quality software solutions

Qualifications

• Experience with .NET and ASP.NET MV3
• AWS experience – a big advantage
• Proficient in programming languages such as C#, TypeScript + Python as an advantage
• At least a basic understanding of DBs – MSSQL, Postgre, DynamoDB, ElasticSearch, Redis
• Knowledge of web technologies (Next JS)
• VoIP integration (Asterisk, FreePBX) experience is a plus
• Experience with source control, CI/CD, and collaboration tools (Git, Azure Devops)
• Ability to analyze and optimize code for performance and scalability
• Excellent problem-solving and debugging skills
• Strong communication and teamwork abilities

We are offering you:

• Excellent remuneration package;
• Flexible working time;
• Supplemental Medical Insurance;
• Conferences and work-related certificates coverage;
• Opportunity to work with latest technologies;
• Free breakfast and beverages;
• Team buildings, company parties, and happy Fridays;
• Open and friendly working atmosphere;
• Globalize yourself, as we are on four continents.

Tiebreak Solutions is focused on providing advanced technological solutions for brokerages and financial institutions around the globe. We strive to build an easy yet powerful trading experience using desktops, web browsers, smartphones, and tablets, while reliably processing over a billion transactions annually.

As a Product Manager you will:

• Lead the product strategy and road-map;

• Work with external and internal customers, map and define the interfaces and integration between our platform and external platforms;

• Drive product development with a team of world-class engineers and designers;

• Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction;

• Create and communicate product requirements, user scenarios, Flow charts and market analysis to bring the product strategy and roadmap to life – Write specifications, define, and implement web and applications;

• Deliver against key business metrics, analyze user behavior and trends;

• Manage the Sprints content and backlog.

Requirements:

• 3+ years’ experience with software development/product/project.

• Good understanding in Trading/Investment/Stock market.

• Experience in iterative, agile software delivery, short release cycles

• Time management skills and ability to prioritize independently

• Experience in effectively working with multiple teams for collaboration and company-wide project delivery

• Experience working on a large scale platforms or infrastructure. Built APIs, products, and complex systems

• Fluent English

We are offering you:

• Excellent remuneration package;

• Flexible working time;

• Supplemental Medical Insurance;

• Conferences and work-related certificates coverage;

• Opportunity to work with latest technologies;

• Team buildings, company parties and happy Fridays;

• Open and friendly working atmosphere;

• Globalize yourself, as we are on four continents

The Role

We are hiring a hands-on Marketing Automation Specialist to build, maintain, and optimize our marketing technology stack. You’ll be the go-to expert for setting up and managing tracking, integrations, and automations that drive the efficiency and success of our global performance marketing campaigns.

This is a new role in our team, giving you the opportunity to take ownership of marketing automation processes from day one.

What You’ll Do

• Own the setup and management of integrations across marketing and growth tools (Zapier, Make.com, n8n, Google Tag Manager, Voluum, etc.).
• Implement and monitor advanced campaign tracking, conversion attribution, and traffic source configurations.
• Configure and deploy tracking pixels, custom events, postbacks, and scripts via Google Tag Manager and similar tools.
• Collaborate with acquisition managers, affiliates, and developers to ensure accurate tracking and smooth data flow across CRM, analytics, and ad tech platforms.
• Build and optimize automated workflows for lead management, nurturing, segmentation, and reporting.
• Troubleshoot API-based integrations, data sharing via webhooks, and technical campaign issues.
• Document processes, integrations, and workflows for scalability and knowledge sharing.

What We’re Looking For

• Mid-level to senior experience in marketing automation, integrations, or technical campaign management.
• Strong understanding of performance marketing tracking: attribution, postbacks, cookies, UTMs, and event-based analytics.
• Hands-on experience with tracking and automation tools (Voluum or similar, Google Tag Manager, Zapier, Make.com, etc.).
• Comfortable with HTML and basic JavaScript snippets for custom tracking (advanced coding not required).
• Experience in affiliate marketing environments is a strong advantage.
• Ability to work independently, with strong analytical thinking and problem-solving skills.
• Excellent communication skills for cross-team collaboration.

What We Offer

• Competitive salary package, based on experience.
• Hybrid work model (home office option after probation).
• Opportunity to work on large-scale international campaigns with high budgets.
• A dynamic and multicultural team environment.
• Chance to build a new function from the ground up and have a real impact on marketing performance.

Tiebreak Solutions is  looking for a CRM Team Leader to strengthen our CRM capabilities and help drive customer engagement, retention, and lifetime value.  As CRM Team Leader, you will serve as the right hand to the Head of CRM, leading the execution of the CRM strategy while ensuring strong alignment across departments. You’ll coordinate daily team activities, guide the development of engaging player journeys, and use data to continuously optimize performance in a fast-paced, regulated environment.

Key Responsibilities:

• Strategic Support: Act as the key liaison between the Head of CRM and the CRM team, translating strategic objectives into actionable plans and ensuring smooth communication.
• Operational Leadership: Oversee day-to-day team operations including planning, execution, QA, and delivery of multi-channel CRM campaigns (email, push, SMS, in-app).
• Lifecycle & Retention Campaigns: Manage the ongoing optimization of client journeys, lifecycle messaging, onboarding flows and reactivation campaigns to increase client LTV and reduce churn.
• Data-Driven Optimization: Monitor key CRM KPIs (e.g., activation, engagement, conversion, churn, ARPU) and generate insights that drive decision-making and improve ROI.
• Cross-Functional Collaboration: Work closely with teams such as Acquisition, PPC, Product, Compliance, Risk, and Customer Support to ensure CRM efforts are fully aligned and compliant with industry regulations.
• Team Development: Mentor junior CRM specialists, supporting their professional growth and ensuring high-quality campaign delivery.
• Quality Control: Ensure all CRM communications meet regulatory standards, brand guidelines, and are fully tested and tracked.
• Process Innovation: Identify inefficiencies and implement tools, templates, and workflows to enhance team productivity and campaign scalability.

Requirements:

• 3+ years of experience in CRM or retention marketing, ideally within fintech, iGaming, sports betting, or a regulated digital industry.
• Hands-on experience with CRM tools such as Optimove or similar.
• Comfortable with analyzing reports and interpreting customer data to support informed decision-making.
• Experience leading a small team or mentoring junior staff.
• High attention to detail, excellent organizational skills, and ability to work under pressure in a fast-paced environment.
• Fluency in English is required. Additional languages are a plus.

Why Join Us?

• Competitive compensation package;
• Enjoy a supportive, collaborative team culture and flexible work environment;
• Supplemental Medical Insurance;
• Conferences and work-related certificates coverage;
• Opportunity to work with latest technologies;
• Free breakfast and beverages;
• Team buildings, company parties, and happy Fridays;
• Open and friendly working atmosphere;
• Globalize yourself, as we are on four continents.

Tiebreak Solutions is focused on providing advanced technological solutions for brokerages and
financial institutions around the globe. We strive to build an easy yet powerful trading experience
using desktops, web browsers, smartphones, and tablets, while reliably processing over a billion
transactions per year.

Are you a driven and experienced Product Manager with a strong background in Fintech,
passionate about creating innovative CRM solutions that redefine customer interactions? Join our
dynamic team as a Senior Product Manager for our cutting-edge CRM product, where you will play
a pivotal role in shaping the future of customer relationship management in the financial
technology industry.

Responsibilities:

• Product Strategy and Roadmap: Take ownership of the product strategy and roadmap,
  collaborating closely with cross-functional teams, including Business Operations, CRM, Customer
  Service, R&D, Developers, QA, and Architects.
• Interface and Integration Mapping: Collaborate with external and internal customers to map and
  define interfaces and integrations between our platform and external platforms, ensuring
  seamless interactions.
• Product Development: Lead and drive product development efforts, working alongside a team of
  world-class engineers and designers, to deliver a user-centric and cutting-edge CRM solution.
• User Satisfaction: Utilize usability studies, research, and market analysis to translate customer
  insights into product requirements, enhancing user satisfaction and engagement.
• Product Communication: Clearly communicate product requirements, user scenarios, flow
  charts, and market analysis to bring the product strategy and roadmap to life. Define
  specifications and implement web and application features.
• Business Metrics and Analysis: Deliver against key business metrics, analyze user behavior, and
  identify trends to inform data-driven product decisions.
• Agile Management: Manage Sprints content and backlog, ensuring iterative, agile software
  delivery with short release cycles.
• Product Area Ownership: Be the point person for an entire product area, continually evolving
  and representing defined strategies and initiatives.

Requirements:

• 3+ years of Product Management experience in the Fintech industry, with a strong focus on
  building CRM products.
• CRM and Marketing Automation: Good understanding of CRM and marketing automation
  concepts and practices.
• Agile Software Delivery: Experience with iterative, agile software delivery methodologies and
  short release cycles.
• Time Management and Prioritization: Excellent time management skills and the ability to
  prioritize tasks independently.
• Cross-Team Collaboration: Demonstrated experience in effectively collaborating with multiple
  teams for seamless project delivery across the organization.
• Large-Scale Platforms: Experience working on large-scale platforms or infrastructure, including
  building APIs, products, and complex systems.
• Fluent English: Strong communication skills in English, both written and verbal.

Nice to Have:

Financial Market Knowledge: Good understanding of Trading, Investment, Stock Market, and/or
Payment solutions.

We are offering you:

• Excellent remuneration package;

• Flexible working time;

• Supplemental Medical Insurance;

• Conferences and work-related certificates coverage;

• Opportunity to work with latest technologies;

• Free breakfast and beverages;

• Team buildings, company parties, and happy Fridays;

• Open and friendly working atmosphere;

• Globalize yourself, as we are on four continents.

We’re seeking a Programmatic Specialist with hands-on experience managing platforms, DSPs, and programmatic campaigns. You’ll be responsible for planning, executing, and optimizing digital campaigns to drive performance across our B2C markets.

Key Responsibilities:

• Manage end-to-end programmatic campaigns across DSPs (setup, targeting, bidding, optimization).
• Oversee trading platforms and ensure campaigns are delivering against KPIs.
• Analyze data to optimize performance, maximize ROI, and deliver actionable insights.
• Collaborate with marketing, analytics, and product teams to align programmatic strategies with business goals.
• Build and maintain strong relationships with DSPs, ad exchanges, and tech partners.
• Stay up to date with the latest programmatic trends, tools, and best practices.

Requirements:

• Proven experience managing campaigns on DSPs and trading platforms.
• Strong knowledge of programmatic ecosystems, RTB, and digital media buying.
• Analytical mindset with excellent data interpretation and reporting skills. Optimizing following specific KPIs and benchmarks
• Experience in B2C industries performance (iGaming/fintech a plus).
• Strong communication skills and ability to work cross-functionally.

Join our BI team and take ownership of designing, optimizing, and scaling our business intelligence infrastructure!

About the Role

As a Senior BI Engineer, you will bridge business stakeholders, backend developers, and analysts, driving best practices in BI governance, performance optimization, and innovation across SSAS, ETL workflows, BigQuery, and GCP. You’ll ensure our BI platforms deliver reliable, cost-efficient, and actionable insights.

What You’ll Do

General BI Responsibilities

• Onboard new projects and validate relevant data sources
• Define key data for the data warehouse and establish relationships
• Assign tasks to backend developers and analysts
• Ensure data quality, compliance, consistency, and security
• Integrate ML models and AI solutions into BI platforms
• Act as first point of contact for regulatory datasets
• Present actionable insights to stakeholders
• Handle urgent data/reporting requests quickly and accurately
• Provide occasional after-hours support

ETL Workflows & Cube Optimization

• Design, monitor, and optimize ETL workflows for efficiency
• Work with Apache NiFi, Google Dataform, Google Dataflow, Google Application Integration
• Design, maintain, and optimize SSAS analytical cubes
• Quickly react to abnormal SQL queries or excessive GCP resource usage

Tooling & Infrastructure

• Manage and optimize GCP Cloud Run pipelines and BigQuery datasets
• Evaluate, recommend, and implement new BI tools

Reporting & Visualization

• Develop and maintain dashboards using Power BI and Looker Studio
• Translate business requirements into actionable KPIs

What We’re Looking For

• Proven experience as a Senior BI Engineer, BI Developer, or Consultant
• Expertise in SSAS (tabular & multidimensional cubes)
• Solid ETL workflow experience — preference for Apache NiFi, Google Dataform, Google Dataflow
• Hands-on with BigQuery, GCP Cloud Run, SQL, data warehousing
• Proficiency with Power BI and Looker Studio
• Strong understanding of data governance, compliance, and quality frameworks
• Experience supporting production BI environments (including after-hours)
• Bonus: Machine learning / AI integration experience

What We Offer

• Competitive remuneration package
• Flexible working hours
• Supplemental medical insurance
• Coverage for conferences and work-related certifications
• Opportunity to work with the latest technologies
• Free breakfast and beverages
• Team buildings, company parties, and Happy Hour every Thursday
• Open and friendly working atmosphere
• Global exposure — we operate across four continents

Key Responsibilities

• Write, edit, and proofread content for company websites.
• Write, edit, and proofread copy for various business projects based on supplied materials.
• Assist in the preparation of periodicals, advertisements, catalogues, indexes, and other marketing materials for publication.
• Website Management, Domain Management, WordPress, and/or other CMS platforms
• Website Design, Specifications, Flow Charts, and Site Map Creation
• Basic/Fundamental HTML/HTML5 skills
• Content Translations and Content Management
• Draft business emails to potential and existing clients or partner companies.
• Develop creative ideas and concepts to support business and marketing activities.
• Write proposals, company profiles, and other corporate materials.
• Translate business-related documents as needed.

Main Responsibilities

• Manage and lead Internal Department Projects in the Marketing, Sales and Business domains.
• Manage processes and procedures Internal and External.
• Manage Company Web Assets: Domains, Websites, Flows, etc.
• Sync and Align needs and requests from multiple stakeholders and deliver in an efficient and timely manner.
• Be the Go-To Person in her/his domain and provide services to other Departments within the company
• Manage business and functional specifications of certain projects.
• Lead internal project status meetings and ongoing project schedule updates
• Perform duties in strict compliance with company procedures and regulations.
• Execute all company provisions in compliance with labour law and legislation.

Required Competencies

• Bachelor’s degree in a relevant field.
• Excellent written and spoken English proficiency.
• Previous experience in a similar role
• Solid knowledge in the field of marketing.
• Strong organizational and communication skills
• Ability to work effectively both independently and within a team.
• Ability to operate well under pressure, prioritize and meet deadlines

Preferred skills

• Knowledge in Webmaster Tools and Google Analytics is considered an advantage
• Knowledge of Online Advertising, Marketing, Affiliation, and/or eCommerce, an advantage
• Jira, Monday.com, Agile, Scrum, Asana or other Project Management tools.

What We Offer

Competitive remuneration package.
Flexible working hours.
Supplemental medical insurance.
Coverage for conferences and work-related certifications.
Opportunity to work with the latest technologies.
Free breakfast and beverages.
Regular team buildings, company parties, and Thursday Happy Hour.
Open and friendly working environment.
Opportunities for global exposure—our operations span four continents.

We are looking for a Technical Support Specialist to join our team. In this role, you will be the first point of contact for our clients, helping them solve software and hardware issues, troubleshooting technical problems, and ensuring a smooth user experience. You will work with customers via phone, email, and remote support tools, diagnose and resolve issues, and provide guidance on system usage and best practices.

Key Responsibilities:

• Provide first-level technical support via phone, email, chat (whatsapp) and ticketing system.
• Diagnose and resolve basic connectivity, configuration, performance and access problems.
• Assist users with issues related to DNS resolution, HTTP requests, and browser errors.
• Interpret and explain common server error codes (e.g., 403 Forbidden, 404 Not Found, 500 Internal Server Error).
• Escalate complex issues to Senior Support members or relevant teams by providing thorough explanation and steps to reproduce.
• Maintain accurate records of support requests and resolutions in the tickets.
• Assure high level of support and prompt responses are delivered diligently to keep requestors and clients satisfied.
• Educate users on basic troubleshooting steps and best practices.
• Collaborate with internal teams to improve support processes and documentation.
• Monitoring & alerting – keep focus on monitoring systems and react promptly to alerts by engaging the right people/teams
• Providing application/platform support for users – password reset, add/remove credit, creation of users/teams/desks, general troubleshooting

Technical Skills:

• Windows OS, Linux OS is an advantage
• Understanding of applications, Server errors, role and group management (Active Directory)
• Ability to read through error or change logs
• Microsoft Office, Outlook
• Adapt and learn to work with custom CRM systems
• Understanding of ticketing system – managing dashboards, ticket assignment and processing, escalations
• Advantage for the candidate would be- Basic SQL knowledge – how queries work

Soft Skills:

• Strong problem-solving skills and a customer-oriented mindset.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team and manage tasks independently.
• Maintain excellent communication with internal stakeholders.
• Analytical thinking and attention to details.
• Willingness to learn and adapt to new systems and technologies.
• Team-worker able to work under pressure.

What We Offer

• Competitive remuneration package.
• Supplemental medical insurance.
• Opportunities for training and professional development.
• Friendly and supportive team environment.
• Exposure to global projects and technologies.